Introduction
Welcome to JB New Projects. This Privacy Policy explains how Joey, operating as a registered real estate negotiator under a licensed real estate agency in Malaysia, collects, uses, discloses, and safeguards your personal information when you visit this website or contact us regarding new launch landed properties in Johor Bahru.
By using this website or submitting your information through our enquiry form or WhatsApp, you agree to the terms of this Privacy Policy. If you do not agree, please do not use this website.
Information We Collect
We collect personal information that you voluntarily provide to us, including:
- Full name — to address you personally in our communications
- WhatsApp / phone number — to send you property brochures, pricing, and updates
- Buyer type — whether you are a Malaysian or foreign buyer, to match you with eligible properties
- Budget range — to recommend suitable projects within your financial capacity
- Preferred area and property type — to provide relevant project recommendations
We may also collect non-personal data such as browser type, device information, and pages visited, for the purpose of improving website performance.
How We Use Your Information
The information you provide is used solely for the following purposes:
- To respond to your property enquiries and send you relevant e-brochures or floor plans via WhatsApp
- To provide personalised property recommendations based on your budget, area preference, and buyer eligibility
- To follow up on your interest in specific new launch projects
- To assist you through the property purchase process, including loan eligibility and developer bookings
- To comply with applicable Malaysian laws and regulations relating to real estate transactions
We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
WhatsApp Communications
When you click any WhatsApp button on this website, you will be redirected to WhatsApp and your message will be sent directly to our agent, Joey. By initiating this conversation, you consent to receiving property-related information via WhatsApp including brochures, pricing sheets, and project updates.
You may opt out of further communications at any time by informing Joey directly via WhatsApp or any other contact method provided on this website.
Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law. If you request deletion of your data, we will process your request within a reasonable timeframe, except where retention is required by law.
Cookies & Tracking
This website may use basic cookies or analytics tools to understand visitor behaviour and improve user experience. These do not collect personally identifiable information. You may disable cookies in your browser settings at any time, though this may affect the functionality of certain features on this website.
Third-Party Links
This website may contain links to third-party websites including developer websites, WhatsApp, or property portals. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw your consent to processing at any time
- Request deletion of your personal data, subject to legal obligations
To exercise any of these rights, please contact Joey directly via WhatsApp at +6012-5686285.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page with a revised "Last updated" date. Continued use of this website after any changes constitutes your acceptance of the updated policy.
Questions about your privacy?
Contact Joey directly — we'll respond promptly.